Contact Maxim88 Plays
If you've spotted an error in a review, have a tip about an operator's behaviour, or want to discuss our methodology — get in touch. We answer all editorial enquiries within 48 hours.
What We Want to Hear About
- Factual errors in any review or guide — wrong RTP, outdated bonus terms, mistaken payment-method details. We post corrections within 48 hours.
- Operator behaviour tips — withdrawal disputes, KYC delays, support quality changes, bonus-term changes we should re-review.
- Player feedback — your experience at Maxim88. We don't publish individual stories without permission, but aggregate feedback informs our 90-day re-reviews.
- Editorial methodology questions — how we score, what we test, why a given verdict.
How to Reach Us
The fastest channel is email — editorial[at]maxim88plays.com — replacing [at] with @. We monitor it throughout SG business hours.
For sensitive tips that need confidentiality, mention that in your first message and we'll switch to encrypted channels.
What We Don't Want
- Operator pitches. If you represent a casino and want a review, we don't accept paid placements. We choose our own subjects. (We do read pitches — but commercial interest doesn't move review priority.)
- SEO link-trade requests. We don't trade links.
- "Please remove this article" requests. If we've made a factual error, we'll correct it. If we've reported something you don't like — we won't unpublish editorial content.
Response Times
- Editorial enquiries: 48 hours.
- Confirmed corrections: 48 hours from confirmation, with a dated update note.
- Tips requiring investigation: 2–4 weeks before any related article publishes (if it does).
Player Support
If you're a Maxim88 player with an active account issue, we can't help directly — we're not the operator. Reach Maxim88 support at @maxim88_support on Telegram or via the live chat on maxim88.asia. If your dispute can't be resolved through their support, you have escalation paths to PAGCOR (Maxim88's licensing regulator).
Responsible Gaming Help
If you or someone close to you is struggling with gambling, please contact the National Council on Problem Gambling (Singapore) — 1800-6-668-668, free and confidential, 24/7. More resources on our responsible gaming page.